T-MOBILE

I led the vision and delivery of an AI-enabled observability solution for T-Mobile’s cloud services and infrastructure, guiding the work from early concept to production readiness, employing a start-to-scale strategy that connected product, design, development, testing, deployment, and hypercare.
Role
Product Design Lead
Client
T-Mobile
Year
2025
Customizable dashboard solutions transform complex system data into clear, actionable, bespoke observability experiences.
SINGLE PANE OF GLASS
The high-density SPoG aggregates metrics, logs, and traces across multiple layers of T-Mobile's cloud services, giving teams the clarity, control, and confidence to monitor system health at scale.
WIDGET LIBRARY
Our design system, Aurora, includes a library of widgets that expand the platform’s analytical depth, delivering richer insights, clearer signals, and a more valuable observability experience.
WIDGET LIBRARY
Our design system, Aurora, includes a library of widgets that expand the platform’s analytical depth, delivering richer insights, clearer signals, and a more valuable observability experience.
AI-enabled integrations deliver full-stack cloud and infrastructure monitoring enriched with intelligent analysis, proactive alerts, and root-cause visibility.
ON-THE-GO METRICS
A mobile-first approach ensures T-Glass’ UX remains accessible, functional, and performant across all devices.
Lean-in Experiences
Lean-in experiences, such as the trifold view, deliver inline alert analysis, enhancing the single-pane-of-glass experience with contextual, real-time insights.
T-Glass’s design incorporates glass as a core motif, symbolizing clarity, depth, and insight.